Patient Resources
Helpful guides and answers
Cancer brings questions. We try to answer them clearly so you and your family feel informed and supported at every step.
Patient guides
Preparing for your first visit
A simple checklist of documents, scans, and questions to bring along.
Understanding your diagnosis
Plain-language explanations of common terms — stage, grade, biomarker, prognosis.
Managing chemotherapy at home
Practical advice for diet, hygiene, and when to call the team.
Caring for a loved one
Guidance for family caregivers — physical, emotional, and practical support.
Frequently asked questions
What should I bring to my first consultation?
Please bring your CNIC, all prior medical reports, biopsy slides or blocks if available, recent imaging (CT/MRI/PET CDs and reports), a list of current medications, and a family member or friend for support.
Do I need a referral to see an oncologist?
No — you can request an appointment directly. However, if you have been seen by another doctor, please bring all reports and referral letters as they help us plan faster.
How long does a first appointment take?
Plan for 45–60 minutes. The consultant will review your history and reports, examine you, and discuss the next steps. You may need additional tests before a treatment plan can be finalised.
Can I get a second opinion?
Yes. Second opinions are an important part of cancer care. Bring all reports and we will provide a written opinion you can share with your current team.
How is chemotherapy given?
Most chemotherapy is given as a day-care infusion in our chair-based unit. Some treatments are oral tablets taken at home. Your consultant will explain the schedule, side effects, and monitoring plan.
Will my hair fall out?
It depends on the drug. Some chemotherapy causes hair thinning or loss starting 2–3 weeks in; many newer targeted therapies do not. Hair almost always grows back after treatment.
How much does treatment cost?
Costs vary widely by cancer type, stage, and chosen protocol. We provide written estimates before treatment starts and our coordinator can discuss payment options and Zakat support where available.
Do you accept insurance?
We work with most major private health insurers in Pakistan. Please bring your insurance card and authorisation letter to your first visit.
Can family members attend appointments?
Yes — we encourage it. A family member can take notes, ask questions, and help you remember the discussion. We also offer separate family counselling sessions on request.
What happens if I develop fever during chemotherapy?
A fever above 38°C during chemotherapy is a medical emergency. Call our nursing line immediately or go to the nearest emergency department — do not wait.
Is my information kept confidential?
Yes. All medical information is strictly confidential and only shared with treating clinicians and, with your consent, your nominated family members.
Do you offer palliative or end-of-life care?
Yes. Our palliative care service focuses on symptom control, dignity, and quality of life — alongside or instead of active treatment, depending on your wishes and medical situation.
Still have questions?
Our care coordinator is happy to help. Call us, message us, or request an appointment online.